FAQs

Check out our frequently asked questions.

Hybrid Battery FAQs

What makes your batteries better than the competition?

We replace ALL the cell modules, replace all fasteners and install new upgraded hardware such as nickel plated bus bars which prevent corrosion. Once completed, our batteries packs are thoroughly tested under load in real-world conditions.

We have heard of companies replacing individual cells for $500. How are you different?

Those type of repairs should be avoided at all costs as they will not last longer than a month or two. You do get what you pay for in that case. We are a company built on honesty and integrity. We rebuild our battery packs with the highest standards possible. Quality and reliability are paramount. We have a state-of-the-art battery reconditioning facility in Raleigh, NC.

We've seen DIY videos online on how to replace cells in the battery pack. Is it safe to do so?

Hybrid batteries are extremely dangerous. The high voltage circuit can be as high as 350v. We do not recommend anybody attempting to open the battery pack unless they are high voltage certified technicians. It may result in serious injury or death.

My Prius has a red triangle warning on the dash. Do I need a new hybrid battery?

The “red triangle of death” is a master warning and can also be a low oil pressure warning. Check oil level first and top off if low. If the oil level is fine you could have your codes scanned for free an an Autozone. Toyota codes P0A80 usually indicate an issue with the hybrid battery.

How long does it take to replace the hybrid battery?

Typically, between 30 to 45 mins depending on the vehicle. After we have replaced the battery, reset the software and road tested the vehicle you will be ready to go in less than an hour.

What do I need to do with my old battery?

We will take your old battery with us and recycle it for the next client. This process keeps the cost of our battery packs low and prevents the batteries from ending up in a land fill. If you would like to keep your old battery we would need to charge an additional core charge of $450.

What is a core charge/deposit?

When you purchase a battery from us online we will add a $450 core deposit to your cart on checkout. This is a deposit until we receive your old battery back from you. We will rebuild the old battery for the next client. If you decide to keep your old battery then you would need to forfeit this core deposit.

What is the cost of delivery and installation outside of your service area?

Feel free to call or email us to discuss options for setting up your delivery. We are constantly expanding our coverage for free installations and your state may qualify. We also ship nationwide for free.

Is your warranty transferable?

Yes, most of our warranties are transferable with the exception of our 90 day warranty. The new owner would need to contact us within 14 days of the date of purchase to activate the warranty.

Hybrid Battery Warranties

1 Year Warranty

We will guarantee the restoration of your battery to working order for a period of 1 year or 12000 Miles. (whichever comes first)

3 Year Warranty

We will guarantee the restoration of your battery to working order for a period of 3 year or 36000 miles (fleet or service vehicles – including Taxi, Uber or Lyft are limited to 1 year or 12,000 miles)

Limited Lifetime Warranty

We will guarantee the restoration of your battery to working order for the lifetime of the vehicle. Terms and conditions apply.

  • The battery must stay in the original vehicle which it was installed. It cannot be removed and placed in a different vehicle. This voids the warranty.
  • Warranty is transferrable once according to our transfer terms. You may not resell the battery pack to another party separate from the vehicle and maintain the warranty.

Why choose us - redefining reliability

With a proven track record boasting a 100% satisfaction rate, The Hybrid Geek redefines reliability and customer satisfaction in hybrid battery replacement. Experience top-tier service, unparalleled precision, and lasting results, all at a price that fits your budget.

Premium reconditioned hybrid batteries

Our batteries use premium high capacity cells, nickel plated bus bars, new stainless steel fasteners. We also upgrade the computer and perform computerized balancing and matching of cell modules. Our final quality testing includes real world load testing of battery pack.

Free white-glove mobile installations

Our free mobile installation service area currently includes NC, SC and VA. Our coverage area is expanding rapidly so, call today to inquire if you are in an area we service before making your decision. It could save you both time and money.

Industry leading warranty options

We offer industry leading warranties on all our batteries. Lifetime warranties are also available on select battery packs. Ask about our affordable 90 Day warranty ! Click here to read more.

Free fan & filter cleaning

We offer a free fan and filter cleaning with every installation. Our installers perform a complementary hybrid fan and filter clean during every install. This service is usually a few hundred dollars extra when performed at the dealership.

What our happy customers have to say!

Brands we work on

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