Hybrid Battery Warranty Coverage
Our hybrid battery warranty covers defects in materials and workmanship, giving you peace of mind and protection against unexpected failures. If your hybrid battery experiences issues within the warranty period, our hassle-free warranty process ensures a quick resolution.
Peace of Mind for Every Drive
At The Hybrid Geek, we stand by the quality and reliability of our hybrid battery replacements, which is why we offer industry-leading warranties. Whether you choose a reconditioned battery with a 1-year warranty, a new hybrid battery with a 3-year warranty, a sodium-ion hybrid battery with a 5-year warranty or a genuine OE battery with a 6-year warranty, we ensure comprehensive coverage that protects your investment.
What’s Covered Under Our Hybrid Battery Warranty?
Our warranty is designed to give you confidence in your purchase by covering:
✔ Battery failure due to workmanship or defective materials
✔ Full replacement if your battery is deemed defective under warranty
✔ Hassle-free scheduling—replacement follows the same installation method as the original purchase
Please note that the warranty does not cover failure due to misuse, neglect, improper installation by an unauthorized party, extreme weather exposure, or vehicle issues unrelated to the hybrid battery. The Hybrid Geek reserves the right to terminate this Warranty immediately and without further obligation under the following circumstances:
a. Evidence of fraudulent or misleading activity by the Customer related to the battery, vehicle, or warranty claim;
b. Threatening, abusive, or unsafe behavior directed at Hybrid Geek representatives, installers, or staff;
c. Repeated refusal to follow required warranty procedures or provide requested diagnostic documentation after written notice;
d. Use of the battery or vehicle in a manner deemed grossly negligent or abusive beyond the scope of normal vehicle operation.
In such cases, Hybrid Geek will notify the Customer in writing of the reason for the termination, and no further claims shall be honored under this Warranty.
📖 For full terms and conditions, please review our detailed warranty policy. Our number one goal and top priority for you, the customer, is to be 100% satisfied. When purchasing a Hybrid Geek battery, you agree to our limited warranty, the limit of our liability, and waiver of claims outlined below.
Hybrid Battery Warranty Information
Reconditioned Batteries | 1 Year/12,000 Mileage Warranty
NexGen Batteries | 3-Year/36,000 Mileage Warranty
Upgrade to our NexGen Hybrid Batteries, engineered for longer life and enhanced efficiency. With a 3-year, 36,000-mile warranty, these batteries combine cutting-edge technology with proven reliability, giving you extended performance at a great value. Read more details of our warranty here.
Sodium-Ion Batteries | 5-Year/60,000 Mileage Warranty
Genuine OEM Batteries | 6-Year/72,000 Mileage Warranty
Sodium DIY Kit | 2 Year Warranty
Warranty Coverage
This product is warranted by HybridGeek LLC (“Company”) to be free from defects in materials and workmanship under normal use and service for a period of two (2) years from the original date of purchase (“Warranty Period”). This Limited Warranty applies only to the original purchaser and is not transferable.
Warranty Claims Process
To obtain warranty service, the customer must:
Submit a warranty claim through the Company’s Support Center.
Provide all requested diagnostic information, including diagnostic trouble codes (DTCs).
Provide screenshots of the battery specifications via the Dr. Prius App.
The Company reserves the right to require additional information as reasonably necessary to evaluate a claim.
Remedy
If a defect covered by this Limited Warranty is confirmed, the Company’s sole obligation, and the customer’s exclusive remedy, shall be the provision of replacement sodium modules to replace the defective modules in the customer’s battery pack. Replacement modules will be shipped at no cost to the customer. Return of defective modules is not required.
Exclusions and Limitations
This Limited Warranty does not cover, and the Company shall not be responsible for:
Damage caused by improper installation, misuse, abuse, accident, neglect, or alteration of the product.
Failure to follow installation instructions or maintenance guidelines.
Normal wear and tear, or performance degradation consistent with expected use.
Costs of removal, installation, or labor associated with replacing modules.
Incidental, consequential, or special damages of any kind.
Disclaimer of Other Warranties
Except as expressly stated herein, the Company disclaims all other warranties, whether express or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. No oral or written information or advice provided by the Company, its distributors, or its agents shall create any additional warranty or in any way increase the scope of this Limited Warranty.
Limitation of Liability
To the maximum extent permitted by law, the Company’s liability under this Limited Warranty shall not exceed the purchase price of the product. In no event shall the Company be liable for any incidental, indirect, punitive, or consequential damages, including but not limited to loss of use, loss of revenue, or loss of business.
Governing Law
This Limited Warranty shall be governed by and construed in accordance with the laws of the state in which the product was purchased.
Is your warranty transferable?
Yes it is!
Our hybrid battery warranties are tied to the vehicle (VIN) and may be transferred in the event of a private, consumer-to-consumer sale. This helps preserve warranty coverage and maintain the value of your vehicle when ownership changes.
What to know:
Private vehicle resale: The warranty may be transferred to the new owner if the transfer process is completed within 30 days of purchase.
No transfer fee: There is no cost to transfer the warranty.
Commercial sales: Warranty transfers are not required when a battery is ordered by a licensed dealership or repair facility as part of a vehicle sale or customer repair. In these cases, the end customer is considered the original warranty holder.
🔒 Vehicle-specific: The warranty remains valid only if the battery stays installed in the original vehicle identified by VIN.
For full details, required documentation, and shipping or installation coverage, visit our warranty agreement.
The Warranty Claim Process
1.
Diagnosis.
If your vehicle displays a warning light on the dashboard and you suspect a hybrid battery issue, the first step is getting a diagnosis. Most local auto parts stores, like O’Reilly’s, offer free code scanning, or you can use a personal OBD-II scanner to retrieve stored codes from the engine and hybrid control units. Be sure to take clear pictures of all codes for reference.
2.
Start a claim.
Once you have your diagnostic information, please fill out the warranty service request form below. A trained warranty service advisor will review your details, process your claim, and offer technical support if the issue is unrelated to the hybrid battery. Our team typically processes claims within 48 hours.
3.
Replacement.
If your hybrid battery pack is determined to be faulty and is still covered under warranty, we will schedule a replacement using the same installation method as your original purchase.
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View our Current Hybrid Geek Limited Warranty
View our Mobile Installation Service Agreement
View our Mobile Diagnostic Service Agreement
View our 12-Volt Battery Warranty
View our eBay (Parts & Accessories) Limited Warranty
View our Legacy Full Lifetime Warranty (Purchases made April 2020 – September 2022)
View our Legacy Limited Lifetime Warranty (Purchases made September 2022 – October 2024
Learn How We Guarantee Quality On Our Hybrid Batteries
At The Hybrid Geek, we are committed to delivering top-tier hybrid battery replacement through an advanced remanufacturing process that restores battery performance while keeping costs low.
Our process includes:
Comprehensive module testing to detect weak cells
Balancing and deep cycling to optimize performance
Thorough quality checks to ensure durability and reliability
Unlike costly OEM replacements, our remanufactured hybrid batteries offer a high-performance, budget-friendly alternative while contributing to sustainability. By choosing a remanufactured battery, you’re helping reduce waste and extend the life of hybrid technology.
We proudly serve hybrid owners looking for a Toyota Prius hybrid battery replacement, Lexus hybrid battery replacement, and many other models.
Want to learn more? Check out these resources:
How Hybrid Batteries Are Remanufactured – Learn about our step-by-step process.
Hybrid Battery Lifespan & Maintenance Tips – Maximize your battery’s longevity.
EV Battery Recycling & Sustainability – Understand the environmental impact of hybrid batteries.
What Our Happy Customers Have to Say!
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